We’re sure that we are responsible for your information secrecy. We strictly enforce the Notice of Privacy Practices at the site.

The Notice is about your privacy rights, and it means that you accept the terms of the Notice as long as you use our services. During our service for prescribing and dispensing of prescription eyeglasses, we collect your eye information, and your individual information we gathered is well protected.

You have the right to contact us from our e-mail, and you can request us to contact you through your specific address, and we take responsibility for your information privacy.

We may update the Notice in the law, and the change of the Notice will be timely notified on our website.

Information we collect from you

When you look through our website, we gather your date in our server and cookies, which is about your browsing histories on our site, including the pages, the date, time and search record you visit.

Date you may provide for signing up or placing an order

In order to provide you the satisfying customer service, you need to provide your personal information, such as your name, Personal Identifying Information (PII), telephone number, e-mail address, home address, login name, eyeglass prescription and credit card information. The credit card information is not collected by us except for the last four digits and expiration date. The payment of the order is redirected to a third-party service provider who handles the payment process.

Security of your information

We’ll not reveal any of your personal information, and we take effective measures to protect your personal date with advanced technique. The employees here are required to sign a confidentiality agreement to make your information privacy. Moreover, we also require our cooperative partner and third party strictly observe the confidentiality of information.

For any problems, you can contact our customer service and we’ll give you a reply as soon as possible.

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